Papers etc.

Erik Hollnagel

Ph.D., Professor, Professor Emeritus

 

Writing and publishing peer-reviewed papers is a traditional way to contribute to the progress of science - although today it sometimes has degenerated into a mindless hunt for citation scores, impact factors, and various indices. The less said about that, the better. (1)

It has also become the custom to try to compile some kind of overview of one's own work. Several of my esteemed collagoues have done that, and I frequently benefit from that when I try to find an old paper or report. For people of my age, who started when writing was done on a manual typewrite and 'printing' was done using mimeographs, compiling such an overview has the advantage (at least for one self) of getting everything together in a more accessible (electronic) form.

The current list includes published journal papers and book chapters, including conference proceedings. Research reports, conference presentations, keynotes, etc. are not included - perhaps some other time.

Footnote

(1) I can nevertheless not refrain from noticing that the reliance on calculations to represent the quality of a journal paper, or even of a researcher's publications, is an ETTO. It is, of course, much easier to pick the scores (impact factors, etc.) and produce a single number, than actually to read papers - or even abstracts - and decide about the quality of the work oneself. The latter is definitely more thorough and in the long run more fair. But it struggles in vain against more powerful forces. (If you agree with this line of reasoning, you might enjoy the following paper: Ioannidis, J. P. A. (2005). Why Most Published Research Findings Are False. PLoS Medicine, 2(9), 696-700. DOI: 10.1371/journal.pmed.0020124)

Journal papers

Hollnagel, E. (1971). Informationspsykologi. Dansk Psykolognyt, 16, 307-308.

Hollnagel, E. (1972). Quasi-syntetisk kommunikation. Extracta, 4, 101-107.

Hollnagel, E. (1973). The rate of internal speech in paced rehearsal. Scandinavian Journal of Psychology, 14, 241-243.

Hollnagel, E. (1974). Human information processing capacity in counting several things simultaneously. Scandinavian Journal of Psychology, 15, 43-49.

Hollnagel, E. (1974). Computer oriented learning processes. Et symposium. Dansk Psykolognyt, 28, 362-365.

Hollnagel, E. (1975). Skandinavisk kognition. Dansk Psykolognyt, 29, 284-285.

Hollnagel, E. (1976). Beslutningstagen og rationalitet. Nordisk Psykologi, 28(3), 173-185.

Hollnagel, E. (1976). Informationsprocessing. Dansk Psykolognyt, 30, 347-348.

Stenild, M. & Hollnagel, E. (1977). Det kognitive synspunkt. Dansk Psykolognyt, 31(9), 231-233.

Hollnagel, E. (1977). Beslutningstagen som kognitiv videnskab. Dansk Psykolognyt, 31(12), 299-305.

Hollnagel, E. (1977). Forskere i Umeå. Dansk Psykolognyt, 31(21), 547-549.

Hollnagel, E. (1978). An information processing analysis of mental multiplication. Scandinavian Journal of Psychology, 19(1), 63-72.

Hollnagel, E. (1978). The paradigm for understanding in hermeneutics and cognition. Journal of Phenomenological Psychology, 9, 188-217.

Hollnagel, E. (1978). Det kognitive synspunkt: Mod en ny rationalisme? Nordisk Psykologi, 30(3), 209-224.

Hollnagel, E. (1979). Automatisering bør tilpasse arbejdet til mennesket. Ingeniøren, 26. September, 24-26.

Hollnagel, E. (1980). Is information science an anomalous state of knowledge? Journal of Information Science, 2, 183-187.

Hollnagel, E. & Lind, M. (1982). Self-reference as a problem in the control of complex systems. Psyke & Logos, 2, 323-332.

Hollnagel, E. (1983). What we do not know about man-machine systems (N-40-81). International Journal of Man-Machine Studies, 18, 135-143.

Hollnagel, E. (1983). Review of Douglas R. Hofstadter’s Gödel, Escher, Bach: An eternal golden braid. Journal of Pragmatics, 7, 89-92.

Hollnagel, E. & Woods, D. D. (1983). Cognitive systems engineering: New wine in new bottles. International Journal of Man-Machine Studies, 18, 583-600.

Hollnagel, E. (1984). Experimental design of man-machine studies. Social Science Information Studies, 4(2&3), 149-166.

Hollnagel, E. (1984). Inductive and deductive approaches to modelling of human decision making. Psyke & Logos, 5(2), 288-301.

Woods, D. D. & Hollnagel, E. (1987). Mapping cognitive demands in complex problem solving worlds. International Journal of Man-Machine Studies, 26(2), 257-275.

Hollnagel, E. (1988). Introduction. International Journal of Man-Machine Studies, 27(5/6), 459-461.

Hollnagel, E. (1988). Information and reasoning in intelligent decision support systems. International Journal of Man-Machine Studies, 27(5/6), 665-678.

Hollnagel, E. (1988). Commentary: Issues in knowledge-based decision support. International Journal of Man-Machine Studies, 27(5/6), 743-751.

Hollnagel, E. (1988). Plan recognition in modelling of users. Reliability Engineering and System Safety, 22, 129-136.

Hollnagel, E. (1988). A review of Charles Perrow’s ‘Normal accidents: Living with high-risk technologies.’ SPUDM Bulletin, I, 10-13.

Hollnagel, E. (1988). Tal og risikovurdering. TIT temanummer om risikovurdering.

Hollnagel, E. (1991). The pragmatic and the academic view on expert systems. Expert Systems With Applications, 3, 179-185.

Hollnagel E. (1991). Cognitive ergonomics and the reliability of cognition. Le Travail humain, 54(4), 305-321.

Hollnagel, E. (1992). The reliability of man-machine interaction. Reliability Engineering and System Safety, 38, 1992, 81-89.

Hollnagel, E. (1992). The design of fault tolerant systems: Prevention is better than cure. Reliability Engineering and System Safety, 36, 231-237.

Hollnagel, E. (1993). The phenotype of erroneous actions. International Journal of Man-Machine Studies, 39, 1-32.

Hollnagel, E. (1993). Requirements for dynamic modelling of man-machine interaction. Nuclear Engineering and Design, 144, 375-384.

Hollnagel, E. (1993). ViVa - A method for verification, improvement and validation of KBS. Future Generation Computer Systems, 9, 371-378.

Hollnagel, E. (1993). Models of cognition: Procedural prototypes and contextual control. Le Travail humain, 56(1), 27-51.

Hollnagel, E., Cacciabue, P. C. & Bagnara, S. (1994). Workshop report: The limits of automation in air traffic control and aviation. International Journal of Man-Machine Studies, 40, 561-566.

Hollnagel, E. (1994). Evaluation of KBS: Trick or treat? Communication and Cognition - Artificial Intelligence, 11(4), 361-381.

Hollnagel, E. (1996). Reliability analysis and operator modelling. Reliability Engineering and System Safety, 52, 327-337.

Niwa, Y., Hollnagel, E. & Green, M. (1996). Guidelines For Computerised Presentation Of Emergency Operating Procedures. Nuclear Engineering and Design, 167, 113-127.

Marsden, P. & Hollnagel, E. (1996). Human interaction with technology: The accidental user. Acta Psychologica, 91, 345-358.

Hollnagel, E. (1997). Reply to ‘A practitioners view on the state of HRA methodology.’ Reliability Engineering and System Safety, 55, 261-262.

Hollnagel, E. (1997). Cognitive ergonomics: It’s all in the mind. Ergonomics, 40(19), 1170-1182.

Kontogiannis, T. & Hollnagel, E. (1998). Application of cognitive ergonomics to interface design of advanced technologies. International Journal of Ergonomics, 2(3), 243-268.

Niwa, Y., Green, M. & Hollnagel, E. (1998). The contribution of human factors to the development of computerised emergency operating procedures. International Journal of Cognitive Ergonomics, 2(4), 321-330,

Hollnagel, E. (1998). Comments on ‘Conception of the cognitive engineering design problem’ by John Dowell and John Long. Ergonomics, 41(2), 160-162.

Hollnagel, E. (1999). Modelling the controller of a process. Trans Inst MC, 21(4/5), 163-170.

Hollnagel, E. (1999). Time and space in process control. Ergonomics, 42(11), 1399-1403.

Hollnagel, E., Kaarstad, M. & Lee, H.-C. (1999). Error mode prediction. Ergonomics, 42(11), 1457-1471.

Hollnagel, E. & Cacciabue, P. C. (1999). Cognition, technology & work: An introduction. Cognition, Technology & Work, 1(1), 1-6.

Bye, A., Hollnagel, E. & Brendeford, T. S. (1999). Human-machine function allocation: A functional modelling approach. Reliability Engineering and Systems Safety, 64(2), 291-300.

Cacciabue, P. C., Fujita, Y., Furuta, K. & Hollnagel, E. (2000). The rational choice of 'error'. Cognition, Technology & Work, 2(4), 179-181.

Hollnagel, E. (2000). Looking for errors of omission and commission or the hunting of the Snark revisited. Reliability Engineering and System Safety, 68(2), 135-145.

Hollnagel, E. (2000). When all things fail. Cognition, Technology & Work, 2(4), 211-223.

Hollnagel, E. & Bye, A. (2000). Principles for modelling function allocation. International Journal of Human-Computer Studies, 52(2), 253-266.

Niwa, Y. & Hollnagel, E. (2000). The design of advanced generation of event-based emergency operating procedure. Journal of the Institute of Nuclear Safety System, 7, 271-283.

Hollnagel, E. (2001). Extended cognition and the future of ergonomics. Theoretical issues in Ergonomics Science, 2(3), 309-315.

Hollnagel, E. (2001). Guest editorial: The future of ergonomics. Theoretical issues in Ergonomics Science, 2(3), 219-222.

Niwa, Y. & Hollnagel, E. (2001). Enhancing operator control by adaptive alarm presentation. International Journal of Cognitive Ergonomics, 5(3), 367-384.

Hollnagel, E. (2002). Time and time again. Theoretical issues in Ergonomics Science, 3(2), 143-158.

Niwa, Y. & Hollnagel, E. (2002). Integrated computerisation of operating procedures. Nuclear Engineering and Design, 213, 289-301.

Hollnagel, E. (2003). Att förstå olyckor. Nucleus, 1, 12-17.

Hollnagel, E. (2003). Is affective computing an oxymoron? International Journal of Human-Computer Studies, 59, 65-70.

Klein, G., Ross, K. G., Moon, B. M., Klein, D. E., Hoffman, R. R. & Hollnagel, E. (2003). Macrocognition. IEEE Intelligent Systems, (May-June), 81-85.

Dekker, S. W. A. & Hollnagel, E. (2004). Human factors and folk models. Cognition, Technology & Work, 6(2), 79-86.

Fujita, Y. & Hollnagel, E. (2004). Failures without errors: Quantification of context in HRA. Reliability Engineering and System Safety, 83(2), 145-151.

Hollnagel, E. (2004). Time to think and time to do? I can fail and so can you!. Human Factors and Aerospace Safety, 4(3), 169-180.

Gauthereau, V. & Hollnagel, E. (2005). Planning, control, and adaptation: A case study. European Management Journal, 23(1), 118-131.

Hollnagel, E. (2005). Human reliability assessment in context. Nuclear Engineering and Technology, 37(2), 159-166.

Hollnagel, E. (2006). A function-centred approach to joint driver-vehicle system design. Cognition, Technology & Work, 8(3), 169-173.

Hollnagel, E. (2006). The putative uniqueness of human-computer interaction. American Journal of Psychology, (Summer), 334-338.

Kim, M. C., Seong, P. H. & Hollnagel, E. (2006). A probabilistic approach for determining the control mode in CREAM. Reliability Engineering and System Safety, 91(2), 191-199.

Hollnagel, E. (2007). Flight decks and free flight: Where are the boundaries? Applied Ergonomics, 38, 409-416.

Benn, J., Healey, A. N. & Hollnagel, E. (2008). Improving performance reliability in surgical systems. Cognition, Technology & Work, 10(4), 323-333.

Hollnagel, E. (2008). Risk + barriers = safety? Safety Science, 46(2), 221-229.

Hollnagel, E. (2008). The changing nature of risk. Ergonomics Australia, 22(1-2), 33-46.

Hollnagel, E. (2008). The reality of risk. Safety Systems - The Safety-Critical Systems Club Newsletter, 17(2), 20-22.

Lundberg, J., Rollenhagen, C. & Hollnagel, E. (2009). What-You-Look-For-Is-What-You-Find - The consequences of underlying accident models in eight accident investigation manuals. Safety Science, 47(6), 1297-1311.

Lundberg, J., Rollenhagen, K. & Hollnagel, E. (2010). What you find is not always what you fix - How other aspects than causes of accidents decide recommendations for remedial actions. Accident Analysis & Prevention, 42(6), 2132-2139.

Rollenhagen, C., Westerlund, J., Lundberg, J. & Hollnagel, E. (2010). The context and habits of accident investigation practices: A study of 108 Swedish investigators. Safety Science, 48(7), 859-867.

Shaukat, A., Windridge, D., Hollnagel, E., Macchi, L. & Kittler, J. (2010). Adaptive, Perception-Action-based Cognitive Modelling of Human Driving Behaviour using Control, Gaze and Signal inputs. environment, 10, 11.

Lundberg, J. Rollenhagen, C., Hollnagel, E. & Rankin, A. (2012). Strategies for dealing with resistance to recommendations from accident investigations. Accident Analysis and Prevention, 45, 455-467.

Besnard, D. & Hollnagel, E. (2012). I want to believe: some myths about the management of industrial safety. Cognition, Technology & Work, 16(1), 13-23.

Hollnagel, E. (2012). Coping with complexity: Past, present and future. Cognition, Technology & Work, 14(3), 199-205.

Hollnagel, E. & Poulstrup, A. (2012). Sikkerhedstænkning og -styring er patientsikkerhed i et nyt perspektiv. Ugeskrift for Læger, 174(45), 2785-2787.

Hollnagel, E. & Lund, M. (2012). Vidensdeling i komplekse organisationer. Tidsskrift for Dansk Sundhedsvæsen, 88(6), 47-53.

Hollnagel, E. & Lund, M. (2012). Forhindringer for vidensdeling. Tidsskrift for Dansk Sundhedsvæsen, 88(7), 33-43.

Schröder-Hinrichs, J.-U., Hollnagel, E. & Baldauf , M. (2012). From Titanic to Costa Concordia—a century of lessons not learned . Journal of Maritime Affairs, 11, 151–167

Hollnagel, E. & Lund, M. (2013). Vidensdeling i komplekse organisationer – Analyse af to eksempler. Tidsskrift for Dansk Sundhedsvæsen, 89(1), 28-37.

Windridge, D., Shaukat, A. & Hollnagel, E. (2013). Characterizing driver intention via hierarchical perception-action modelling. IEEE Transactions on Human-Machine Systems, 43(1), 17-31.

Schröder-Hinrichs, J.-U., Hollnagel, E., Baldauf, M., Hofmann, S. & Kataria, A. (2013). Maritime human factors and IMO policy. Maritime Policy & Management, 40(3), 243-260.

Hollnagel, E. (2013). A tale of two safeties. Nuclear Safety and Simulation, 4(1), 1-9.

Hollnagel, E. (2013). Is safety a subject for science? Safety Science, 67, 21-24.

Hollnagel, E. (2013). Human factors/ergonomics as a systems discipline? “The human use of human beings” revisited, Applied Ergonomics, 45, 40-44.

Hollnagel, E. & Fujita, Y. (2013). The Fukushima disaster – systemic failures as a lack of resilience. Nuclear Engineering and Technology, 45(1), 1-8.

Hollnagel, E. (2013). Resilience engineering and the built environment. Building Research and Information, 42(2), 221-228.

Hollnagel, E. (2013). Is justice really important for safety? Hindsight, 18, 10-13.

Rankin, A., Lundberg, J., Woltjer, R., Rollenhagen, C. & Hollnagel, E. (2014). Resilience in Everyday Operations: A Framework for Analyzing Adaptations in High-Risk Work. Journal of Cognitive Engineering and Decision Making, 8(1), 78-97.

Hollnagel, E. (2014). From Safety-I to Safety-II: A brief introduction to resilience engineering, Communications of the Operations Research Society of Japan, 59(8), 435-439. (in Japanese). [Erik Hollnagel, Safety-IからSafety-IIへ ―レジリエンス工学入門― , オペレーションズ・リサーチ, Vol. 59, No. 8, pp. 435-439, 2014.]

Fairbanks, R. J., Wears, R. L., Woods, D. D., Hollnagel, E., Plsek, P., Cook, R. I. (2014). Resilience and Resilience Engineering in Health Care. Joint Commission Journal on Quality and Patient Safety, 40(8), 376-383(8).

Praetorius, G. & Hollnagel, E. (2014). Control and Resilience Within the Maritime Traffic Management Domain. Journal of Cognitive Engineering and Decision Making, 8(4), 303-317.

Braithwaite, J., Wears, R. L. & Hollnagel, E. (2015). Creating safer healthcare. HealthManagement, 15(2), 81.

Falstie-Jensen, A.-M., Larsson, H., Hollnagel, E., Nørgaard, M., Svendsen, M. L. O. & Johnsen, S. P. (2015). Compliance with hospital accreditation and patient mortality: a Danish nationwide population-based study. International Journal for Quality in Health Care, 1–10. (doi: 10.1093/intqhc/mzv023)

Bogh, S. B., Falstie-Jensen, A. M., Bartels, P., Hollnagel, E. & Johnsen, S. P. (2015). Accreditation and improvement in process quality of care: A nationwide study. International Journal for Quality in Health Care, 1-8. (DOI: 10.1093/intqhc/mzv053.)

Clay-Williams, R., Hounsgaard, J. and Hollnagel, E. (2015). Where the rubber meets the road: using FRAM to align work-as-imagined with work-as-done when implementing clinical guidelines. Implementation Science, 10:125, 1-8.

Braithwaite, J. Wears, R. L. and Hollnagel, E. (2015). Resilient health care: turning patient safety on its head. International Journal for Quality in Health Care, 1–3. doi: 10.1093/intqhc/mzv063

Praetorius, G., Hollnagel, E. & Dahlman, J. (2015). Modelling Vessel Traffic Service to understand resilience in everyday operations. Reliability Engineering & System Safety, 141, 10-21.

Hollnagel, E. (2015). Functional Safety Nets from a resilience engineering perspective. Hindsight, 22, 32-34.

Hollnagel, E. (2016). Om den nødvendige variation. Magasinet kvalitet, 01/16, 3-5.

Bogh, S. B., Falstie-Jensen, A. M.; Hollnagel, E.; Holst, R.; Braithwaite, J.; Johnsen, S. P. (2016). Improvement in quality of hospital care during accreditation: A nationwide stepped-wedge study. International Journal for Quality in Health Care, 1–6, doi: 10.1093/intqhc/mzw099

Pickup, L., Atkinson, S., Hollnagel, E., Bowie, P., Gray, S., Rawlinson, S. & Forrester, K. (2017). Blood sampling - Two sides to the story. Applied Ergonomics, 59, 234-242.

Thude, B. R., Thomsen, S. E., Stenager, E. & Hollnagel, E. (2017). Dual leadership in a hospital practice. International Journal of Health Care Quality Assurance, 30(1), 101-112.

Book chapters and printed Conference Proceedings

Hollnagel, E. (1977). Cognitive functions in decision making. In: H. Jungermann & G. de Zeeuw (Eds.), Decision making and change in human affairs. Amsterdam: D. Reidel.

Hollnagel, E. (1979). Fortolkning af beskrivelser af egen adfærd og selvreferenceproblemet. In: Broch, T., Krarup, K., Larsen, P. K. & Rieper, O. (Eds.). Kvalitative metoder i dansk samfundsvidenskab. Copenhagen, Denmark: Nyt Fra Samfundsvidenskaberne.

Hollnagel, E. (1979). The relation between intention, meaning, and action. In: M. MacCafferty & K. Gray (Eds.), The analysis of meaning. INFORMATICS 5. London: ASLIB.

Hollnagel, E. (1979). An application of the cognitive viewpoint in the description of scientific research (N-20-79). Proceedings of the Symposium ‘Theory of Knowledge and Science Policy,’ December 13-16, Ghent, Belgium.

Hollnagel, E. (1982). An outline of a series of diversified process simulation (DIPOS) experiments (N-9-82, NKA/LIT-3(82)116). Proceedings of the Human Factors Society, 26th Annual Meeting, Seattle, WA.

Hollnagel, E. (1982). Reflections on problems raised in letter of invitation. In: L. S. Abbott (Ed.), Proceedings of workshop on cognitive modelling of nuclear plant control room operators, Dedham, Massachusetts, August 15-18, (NUREG/CR-3114, ORNL/TM-8614).

Woods, D. D. & Hollnagel, E. (1982). A technique to analyse human performance in training simulators. Proceedings of the Human Factors Society, 26th Annual Meeting, Seattle, 1982.

Hollnagel, E. (1983). Cognitive systems engineering in operator modelling (HWR-112). Proceedings of the IASTED Symposium on Applied Control & Identification, Vol. I., Copenhagen, Denmark, June 28 - July 1.

Hollnagel, E. (1983). Some psychological requirements to a theory of information science. In: Debons, A., Larson, A. G. (Eds.), Information science in action: System design I (p. 172-185). Dordrecht, The Netherlands: Martinus Nijhoff Publishers.

Hollnagel, E. (1984). Ergonomi. In: E. Petersen & K. E. Sabroe (Eds.) Arbejdspsykologi. Copenhagen: Munksgaard, 1984.

Hollnagel, E. (1984). A conceptual framework for the description and analysis of man-machine system interaction (HWR-116). Proceedings of the Symposium on Ergonomics Problems in Process Operation, University of Aston, Birmingham, 11-13 July.

Hollnagel, E. (1985). Man-machine verification in the NORS/HALO experiment. Proceedings of the IEEE Third Conference on Human Factors and Power Plants, Monterey, CA, June 23-27.

Hollnagel, E. (1985). A Model for the Monitoring of Decision Making. Proceedings of the Third Symposium on Empirical Foundations of Information and Software Sciences, Risø, Denmark, October 21-25.

Hollnagel, E. (1986). Cognitive system performance analysis. In: Hollnagel, E., Mancini, G. & Woods, D. D. (Eds.), Intelligent decision support in process environments. Berlin: Springer Verlag.

Hollnagel, E. (1986). Economy, accessibility and safety of complex man-machine systems. In: M. Stockman & B. Wahlström (Eds.) VTT Symposium 67 - Människan i komplexa industriella processer. (Proceedings of the Nordic Man-Machine Conference, Mariehamn, Aaland, April 15-17.) Esbo, Finland: Technical Research Centre of Finland.

Hollnagel, E. (1987). Failure analysis of information systems: Reflections on the use of expert systems in information systems. In: J. A Wise & A. Debons (Eds.), Information systems: Failure analysis. New York: Springer Verlag.

Hollnagel, E. (1987). Mental models and model mentality. In: L. P. Goodstein, H. B. Andersen & S. E. Olsen (Eds.), Mental models, tasks and errors. A collection of essays to celebrate Jens Rasmussen’s 60th birthday. Taylor & Francis.

Hollnagel, E. (1987). M-M-S unterschiedlicher Komplexität. In: C. G. Hoyos & B. Zimolong (Eds.), Ingenieurpsychologie. Göttingen, F. R. Germany: Verlag für Psychologie, 1987.

Hollnagel, E. (1987). DEMON. A Model for the Monitoring of Decision Making. In: J. Rasmussen & P. Zunde (Eds.), Empirical foundations on information and software science III. New York: Plenum Press.

Hollnagel, E. (1987). Cognitive models and cognitive tasks in man-machine systems. In: I. Wormell (Ed.), Knowledge engineering: Expert systems and information retrieval. London: Taylor Graham.

Hollnagel, E. (1988). Introduction. In: G. Mancini, D. D. Woods & E. Hollnagel (Eds.), Cognitive engineering in dynamic environments. London: Harcourt Brace Jovanovich.

Hollnagel, E. (1988). Information and reasoning in intelligent decision support systems. In: G. Mancini, D. D. Woods & E. Hollnagel (Eds.), Cognitive engineering in dynamic environments. London: Harcourt Brace Jovanovich.

Hollnagel, E. (1988). Commentary: Issues in knowledge-based decision support. In: G. Mancini, D. D. Woods & E. Hollnagel (Eds.), Cognitive engineering in dynamic environments. London: Harcourt Brace Jovanovich.

Hollnagel, E. (1988). Knowledge-based dialogue in intelligent decision support systems. In: N. Majumdar, D. Majumdar & J. I Sackett (Eds.), Artificial Intelligence and Other Innovative Computer Applications in the Nuclear Industry. New York: Plenum Press.

Hollnagel, E. (1988). Evaluation of expert systems. In: G. Guida & C. Tasso (Eds.), Topics in expert system design. Amsterdam: Elsevier.

Woods, D. D. & Hollnagel, E. (1988). Mapping cognitive demands in complex problem solving worlds. In: B. R. Gaines & J. H. Boose (Eds.), Knowledge acquisition for knowledge-based systems. London: Academic Press.

Hollnagel, E. (1988). Plan recognition in modelling of users. In: G. E. Apostolakis, P. Kafka & G. Mancini (Eds.), Accident sequence modelling: Human actions, system response, intelligent decision support. London: Elsevier Applied Science.

Hollnagel, E. (1989). Nordic man-machine conference 1989: A summary of the main issues. In: B. Wahlström & E. Hollnagel (Eds.), Människan i komplexa system - VTT Symposium 106. Helsinki: Technical Research Centre of Finland.

Hollnagel, E. (1989). Summary of the main issues. In: M. Lind & E. Hollnagel (Eds.), Proceedings of the 8th European Annual Conference on Human Decision Making and Manual Control.

Hollnagel, E. (1989). The design of fault tolerant systems: Prevention is better than cure. Proceedings of Second European Meeting on Cognitive Approaches to Process Control, Siena, Italy, October 24-27.

Hollnagel, E. (1990). The design of integrated man-machine systems and the amplification of intelligence. Proceedings of the International Conference on Supercomputing in Nuclear Applications, March 12-16, Mito City, Ibaraki, Japan.

Hollnagel, E. (1990). Supercomputing in nuclear applications: A complex solution to a complex problem. Proceedings of the International Conference on Supercomputing in Nuclear Applications, March 12-16, Mito City, Ibaraki, Japan.

Weir, G. R. S. & Hollnagel, E. (1990). Principles of procedural support in man-machine systems. In: C. Cacciabue & G. Mancini (Eds.), Proceedings of the 9th European Annual Conference on Human Decision Making and Manual Control.

Hollnagel, E. (1991). The phenotype of erroneous actions: Implications for HCI design. In: G. Weir & J. Alty (Eds.), Human-computer Interaction and complex systems. London: Academic Press.

Hollnagel, E. (1991). What is a man that he can be expressed by a number? In: G. Apostolakis (Ed.), Probabilistic Safety Assessment and Management. New York: Elsevier.

Hollnagel, E. (1991). The influence of artificial intelligence on human-computer interaction: Much ado about nothing? In: J. Rasmussen, H. B. Andersen & N. O. Bernsen (Eds.), Human-computer interaction. London: Erlbaum.

Cacciabue, P. C., Cojazzi, G., Hollnagel, E. & Mancini, S. (1992). Analysis and modelling of pilot-airplane interaction by an integrated simulation approach. In: H. G. Stassen (Ed.), Analysis, design and evaluation of man-machine systems. Oxford: Pergamon Press.

Hollnagel, E. (1992). The formalization of knowledge-based systems validation and verification: Promises and pitfalls. In: F. Vogt (Ed.), Information Processing 92 - Volume III: Intelligent systems and personal computers. Proceedings of the 12th World Computer Congress, Madrid, Spain, 7-11 September.

Hollnagel, E. (1992). The intelligent use of intelligent systems. In: O. Kaynak (Ed.), Proceedings of NATO ARW on ‘Intelligent Systems: Safety, Reliability and Maintainability Issues,’ Kusadasi, Turkey, August 24-27, 1992.

Hollnagel, E. (1992). The art of efficient man-machine interaction: Improving the coupling between man and machine. In: J.-M. Hoc, P. C. Cacciabue & E. Hollnagel (Eds.), Expertise and technology: Cognition & human-computer cooperation. Lawrence Erlbaum.

Hollnagel, E. (1993). Simplification of complexity: The use of simulation to analyse the reliability of cognition. In: T. Aldemir, Siu, N. O., Mosleh, A., Cacciabue, P. C. & Göktepe, G. (Eds.), Reliability and Safety Assessment of Dynamic Process Systems. Heildeberg, Springer Verlag.

Hollnagel, E. (1993). The design of reliable HCI: The hunt for hidden assumptions. In: J. L. Alty, D. Diaper & S. Guest (Eds.), People and computers VIII. Cambridge: Cambridge University Press.

Ashlund, S., Mullet, K., Henderson, A., Hollnagel, E. & White, T. (1993). Human factors in computing systems. Proceedings of Interchi ‘93. New York, USA: ACM SIGCHI.

Hollnagel, E. (1994). The reliability of interactive systems: Simulation based assessment. In: D. Hopkins, P. Stager & J. Wise (Eds)., Verification and validation of complex systems: Human factors issues. Berlin: Springer Verlag.

Hollnagel E. (1994). Decision making, cognition, and automation. In: Paries, J. & Amalberti, R. (Eds.), Briefings – The Human Factors Training Package. Paris, France: Dedale.

Green, M., Hollnagel, E. & Niwa, Y. (1994). Guidelines for the presentation of emergency operating procedures using advanced information technology (IAEA-12-SP-384.37). Proceedings of the IAEA Specialists Meeting on Advanced Information Methods and Artificial Intelligence in Nuclear Power Plant Control Rooms, Halden, Norway, September 13-15, 1994.

Hollnagel, E. (1995). Computer supported risk management: Between Scylla and Charybdis. In: G. E. G. Beroggi & W. A. Wallace (Eds.), Computer supported risk management. Dordrecht: Kluwer Academic Publishers.

Hollnagel, E., Hoc, J.-M. & Cacciabue, P. C. (1995). Expertise and technology: ‘I have a feeling we are not in Kansas any more.’ In: J.-M. Hoc, P. C. Cacciabue & E. Hollnagel (Eds.), Expertise and technology: Cognition and human-computer cooperation (p 279-286). New York: Lawrence Erlbaum Associates.

Hollnagel, E., Hoc, J.-M. & Cacciabue, P. C. (1995). Work With Technology: Some Fundamental Issues. In: J.-M. Hoc, P. C. Cacciabue & E. Hollnagel (Eds.), Expertise and technology: Cognition and human-computer cooperation (p. 1-15). New York: Lawrence Erlbaum Associates.

Cacciabue, P. C. & Hollnagel, E. (1995). Simulation of cognition: Applications. In: J.-M. Hoc, P. C. Cacciabue & E. Hollnagel (Eds.), Expertise and technology: Cognition and human-computer cooperation (p. 55-74). New York: Lawrence Erlbaum Associates.

Hollnagel, E. (1995). Automation, coping, and control. In: S. Kondo (Ed.), Post HCI ‘95 Seminar on Human-Machine Interface in Process Control - Interface for co-understanding and cooperation (Hieizan. Japan, July 17-18). Atomic Energy Society of Japan.

Hollnagel, E. (1995). Interface Evaluation And Cognitive Ergonomics. Proceedings of CSAPC 95, August 30 - September 1, 1995, Helsinki, Finland.

Hollnagel, E. (1996). Decision support and task nets. In: S. Robertson (Ed.) Contemporary Ergonomics 1996 (Proceedings of the Annual Conference of the Ergonomics Society, April 10-12, Leicester). London: Taylor & Francis.

Hollnagel, E. (1996). Performance reliability and control. In: C. Cacciabue & I. Papazoglou (Eds.), Probabilistic safety assessment and management ’96. Berlin: Springer Verlag.

Hollnagel, E. & Wreathall, J. (1996). HRA at the turning point? In: C. Cacciabue & I. Papazoglou (Eds.), Probabilistic safety assessment and management ’96. Berlin: Springer Verlag.

Hollnagel, E., Drøivoldsmo, A. & Kirwan, B. (1996). Practical insights from studies of operator diagnosis. Proceedings of 8th European Conference on Cognitive Ergonomics (ECCE-8), September 9-13, Granada, Spain.

Hollnagel, E. (1996). On the road to ‘human error.’ In: Proceedings of International Topical Meeting on Probabilistic Safety Assessment (PSA ’96), September 29 - October 3, Park City, Utah. La Grange Park, Illinois: American Nuclear Society.

Andersson, K., Andersson, S-O., Edland, A., Hollnagel, E., Josefsson, R. & Ljunquist, B. (1996). Integrated sequence analysis - Semidynamic analysis of an SGTR sequence. In: Proceedings of International Topical Meeting on Probabilistic Safety Assessment (PSA ’96), September 29 - October 3, Park City, Utah. La Grange Park, Illinois: American Nuclear Society.

Hollnagel, E. & Niwa, Y. (1996). A cognitive systems engineering approach to computerised procedure presentation. In: Proceedings of Cognitive Systems Engineering in Process Control (CSEPC 96), November 12-15, Kyoto, Japan.

Yoshida, H., Takeda, M., Hayashi, Y. & Hollnagel, E. (1997). Cognitive control behavior of the operator in the emergency. In: P. Seppälä, T. Luopajärvi, C.-H. Nygård & M. Mattila (Eds.), Proceedings of the 13th Triennial Congress of the International Ergonomics Association, June 29- July 4, 1997, Tampere, Finland. Helsinki: Finnish Institute of Occupational Health.

Hollnagel, E. (1997). Cognitive ergonomics or the mind at work. In: P. Seppälä, T. Luopajärvi, C.-H. Nygård & M. Mattila (Eds.), Proceedings of the 13th Triennial Congress of the International Ergonomics Association, June 29- July 4, 1997, Tampere, Finland. Helsinki: Finnish Institute of Occupational Health.

Hollnagel, E., Kaarstad , M. & Lee, H.-C. (1997). Error mode prediction. In: S. Bagnara, E. Hollnagel, M. Mariani & L. Norros (Eds.), Time and space in process control. Proceedings of Sixth European Conference on Cognitive Science Approaches to Process Control. Rome: Istituto di psicologie. / CNR.

Hollnagel, E. (1997). Control versus dependence: Striking the balance in function allocation. In: G. Salvendy, M. J. Smith & R. J. Koubek (Eds.), Design of computing systems: Social and ergonomic considerations, p. 243-246 (Proceedings of the Seventh International Conference on Human-Computer Interaction, San Francisco, CA, August 24-29, 1997). Amsterdam: Elsevier.

Hollnagel, E. (1997). Designing for complexity. In: G. Salvendy, M. J. Smith & R. J. Koubek (Eds.), Design of computing systems: Social and ergonomic considerations, p. 217-220 (Proceedings of the Seventh International Conference on Human-Computer Interaction, San Francisco, CA, August 24-29, 1997). Amsterdam: Elsevier.

Hollnagel, E. & Hol, J. Ø. (1997). Twenty-five years of operator-process communication: Lessons learned and problems solved? In: G. Salvendy, M. J. Smith & R. J. Koubek (Eds.), Design of computing systems: Social and ergonomic considerations, p. 221-224 (Proceedings of the Seventh International Conference on Human-Computer Interaction, San Francisco, CA, August 24-29, 1997). Amsterdam: Elsevier.

Hollnagel, E. (1997). Building Joint Cognitive Systems: A Case Of Horses For Courses? In: G. Salvendy, M. J. Smith & R. J. Koubek (Eds.), Design of computing systems: Social and ergonomic considerations, p. 39-42 (Proceedings of the Seventh International Conference on Human-Computer Interaction, San Francisco, CA, August 24-29, 1997). Amsterdam: Elsevier.

Hollnagel, E. (1997). Cognitive ergonomics and the reliability of man-machine interaction. In: Brune, D., Gerhardsson, G., Crockford, G. W. & D’Auria, D. (Eds.), The workplace. Volume 1: Fundamentals of health, safety and welfare. Oslo: Scandinavian Science Publisher AS.

Hollnagel, E. (1998). Context, cognition, and control. In: Y. Waern (Ed.). Co-operation in process management - Cognition and information technology. London: Taylor & Francis.

Hollnagel, E. & Yoshikawa, H. (1998). Cognitive systems engineering in process control (Proceedings of the CSAPC ‘96 Conference). Groningen: The Netherlands: ESSCS.

Kirwan, B. & Hollnagel, E. (1998). The requirements of cognitive simulations for human reliability and probabilistic safety assessment. In: Hollnagel, E. & Yoshikawa, H. (eds.), Cognitive systems engineering in process control (p. 97-115). Groningen, The Netherlands: ESSCS.

Hollnagel, E. (1998). Measurements and models, models and measurements: You can't have one without the other. NATO RTO Meeting Proceedings 4, Collaborative Crew Performance In Complex Operational Systems. Edinburgh, April 20-22, Scotland.

Hollnagel, E. (1999). From function allocation to function congruence. In: Dekker, S. & Hollnagel, E. (Eds.), Coping with computers in the cockpit. Ashgate Publishing Limited, Aldershot, UK.

Dekker, S. W. A. & Hollnagel, E. (1999). Computers in the cockpit: Practical problems cloaked as progress. In: Dekker, S. & Hollnagel, E. (Eds.), Coping with computers in the cockpit. Ashgate Publishing Limited, Aldershot, UK.

Tsuchiya, K., Hayashi, T., Mori, H. & Hollnagel, E. (1999). Estimation of plant operator’s cognitive modes based on the cognition model. In: Büllinger, H.-J. & Ziegler, J. (Eds.), Human-computer interaction: Communication, cooperation, and application design, (p. 1306-1310).

Hollnagel, E. & Niwa, Y. (1999). The collaboration between operators and procedures: A cognitive systems engineering approach to performance improvement. In: Büllinger, H.-J. & Ziegler, J. (Eds.), Human-computer interaction: Communication, cooperation, and application design, (p. 1211-1215).

Hollnagel, E. (1999). Keep cool: The value of affective computer interfaces in a rational world. In: Büllinger, H.-J. & Ziegler, J. (Eds.), Human-computer interaction: Communication, cooperation, and application design, (p. 676-680).

Hollnagel, E. (1999). Accidents and barriers. In: Hoc, J.-M., Millot, P., Hollnagel, E. & Cacciabue, P. C. (Eds.), Cognitive Science Approaches to process Control, Lez Valenciennes, 28, (p. 175-182), Presses Universitaires de Valenciennes.

Edland, A., Svenson, O. & Hollnagel, E. (2000). Difficulty and safety during the management of a severe incident management sequence. In: Wright, P., Dekker, S. & Hollnagel, E. (Eds.), Confronting reality - 10th European Conference on Cognitive Ergonomics (p. 68-76), August 21-32, Linköping, Sweden.

Hollnagel, E. (2000). Analysis and prediction of failures in complex systems: Models and methods. In: Elzer, P. (Ed.) Lecture notes in control and information sciences (p. 39-41). Berlin: Germany: Springer.

Hollnagel, E. (2000). Modelling the orderliness of human action. In: Sarter, N. B. & Amalberti, R. (Eds.) Cognitive engineering in the aviation domain (p. 65-98). Hillsdale, NJ: Lawrence Erlbaum Associates.

Wright, P. & Dekker, S. & Hollnagel, E. (Eds.) (2000). Confronting reality. Proceedings of the 10th European Conference on Cognitive Ergonomics (ECCE-10). Linköping, Sweden: University of Linköping.

Hollnagel, E. (2001). Preface. From HMS to HCI - and back again. In: Noyes, J., Bransby, M (Eds.), People in control: Human factors in control room design (p. xvii-xx). London, UK: The Institution of Electrical Engineers.

Hollnagel, E. (2003). Applying AI to models in cognitive ergonomics. In: Itoh, K. (Eds.,) Handbook of Human Factors & Ergonomics (p. 256-271). Tokyo, Japan: Asakura Publishing Company, Ltd. (In Japanese.)

Hollnagel, E. (2003). Decisions about ‘what,’ and decisions about ‘how.’ In: Cook, M. J. (Ed.), Human Factors of Decision Making in Complex Systems, (p. 8-10). University of Abertay, Dunblane, September 8-11, Scotland.

Hollnagel, E. (2003). From human factors to cognitive systems engineering: Human-machine interaction in the 21st Century. In: Kitamura, M. & Kimura, I. (Eds.), Toward Higher Safety (Anzen-no-Tankyuu). In Japanese (p. 12-38). Tokyo, Japan: ERC Pub. (In Japanese.)

Hollnagel, E. (2003). How to assess the risk of human eroneous actions. In: Eklund, J. & Ekros, J.-P. (Eds.), Safety and reliability (p. 23-36). Linköping, Sweden: Linköpings Universitet.

Hollnagel, E. (2003). Modelos de acidentes e analises de acidentes. In: Caminhos de Analise de Acidentes do Trabalho (p. 99-105). Brasilia, Brazil: Ministerio do Trabalho e Emprego.

Hollnagel, E. (2003). Prolegomenon to cognitive task design. In: Hollnagel, E. (Ed.), Handbook of cognitive task design (p. 3-16). Mahwah, NJ, USA: Lawrence Erlbaum Associates

Hollnagel, E. (2004). Automation and human work. In: Sandom, C. & Harvey. R. S. (Eds.), Human factors for engineers (p. 113-150). London, UK: The Institution of Electrical Engineers.

Hollnagel, E. (2004). Task analysis. In: Bainbridge, W. S. (Eds.), Berkshire Encyclopedia of human-computer interaction (p. 707-711). Great Barrington, MA, USA: Berkshire Publishing Group.

Hollnagel, E. (2005). Learning from failures. In: Wilson, J. (Ed.), Evaluation of human work. Boca Raton, FL: Taylor & Francis.

Hollnagel, E. (2006). Human error: Trick or treat? In: Durso, F. T. (Ed.), Handbook of applied cognition. New York: Wiley.

Hollnagel, E. (2006). Resilience: The challenge of the unstable. In: Hollnagel, E., Woods, D. D. & Leveson, N. C. (Eds.), Resilience engineering: Concepts and precepts (p. 9-18). Aldershot, UK: Ashgate.

Hollnagel, E. (2006). Task analysis: Why, what, and how. In: G. Salvendy (Ed.), Handbook of Human Factors and Ergonomics (3rd Edition) (p. 373-383). New York: Wiley.

Hollnagel, E. & Woods, D. D. (2006). Epilogue: Resilience engineering precepts. In: Hollnagel, E., Woods, D. D. & Leveson, N. C. (Eds.), Resilience engineering: Concepts and precepts (p. 347-358). Aldershot, UK: Ashgate.

Hollnagel, E.& Sundström, G. A. (2006). States of resilience. In: Hollnagel, E., Woods, D. D. & Leveson, N. C. (Eds.), Resilience engineering: Concepts and precepts (p. 339-346). Aldershot, UK: Ashgate.

Sundström, G. A. & Hollnagel, E. (2006). Learning how to create resilience in business systems. In: Hollnagel, E., Woods, D. D. & Leveson, N. C. (Eds.), Resilience engineering: Concepts and precepts (p. 235-252). Aldershot, UK: Ashgate.

Woods, D. D. & Hollnagel, E. (2006). Prologue: Resilience engineering concepts. In: Hollnagel, E., Woods, D. D. & Leveson, N. (Eds.), Resilience engineering: Concepts and precepts (p. 1-8). Aldershot, UK: Ashgate.

Engström, J. & Hollnagel, E. (2007). A general conceptual framework for modelling behavioural effects of driver support functions. In: Cacciabue, P. C. (Ed.), Modelling driver behaviour in automotive environments: Critical issues in driver interactions with intelligent transport systems (p. 61-84). London: Springer.

Hollnagel, E. (2007). Att känna sig säker eller vara säker - olycksanalysens dilemma. In: Ödegård, S. (Ed.), I rättvisans namn: Ansvar, skuld och säkerhet i vården (p. 161-172). Stockholm, Sweden: Liber.

Hollnagel, E. (2007). The elusiveness of cognition. In: Wallace, B., Ross, A., Davies, J. & Anderson, T. (Eds.), The mind, the body and the world: Psychology after cognitivism? (p. 346-355). Exeter, UK: Imprint Academic.

Hollnagel, E. (2008). Critical information infrastructures: Should models represent structures or functions? In: Computer safety, reliability, and security (p. 1-4). Berlin / Heidelberg: Springer. (The 27th International Conference on Computer Safety, Reliability and Security, 22-25 September, Newcastle upon Tyne, UK.) (Invited keynote presentation.)

Hollnagel, E. (2008). Investigation as an impediment to learning. In: Hollnagel, E., Nemeth, C. P. & Dekker, S. (Eds.), Remaining sensitive to the possibility of failure (p. 259-268). Aldershot, UK: Ashgate.

Hollnagel, E. (2008). Resilience engineering in a nutshell. In: Hollnagel, E., Nemeth, C. P. & Dekker, S. (Eds.), Remaining sensitive to the possibility of failure (p. ix-xii). Aldershot, UK: Ashgate.

Hollnagel, E. (2008). Safety management - looking back or looking forward. In: Hollnagel, E., Nemeth, C. P. & Dekker, S. (Eds.), Remaining sensitive to the possibility of failure (p. 63-77). Aldershot, UK: Ashgate.

Hollnagel, E., Rigaud, E. & Pieri, F. (Eds.) (2008). Proceedings of the third resilience engineering symposium. Paris, France: Collection Sciences Economiques, MINES ParisTech.

Woltjer, R., Smith, K. & Hollnagel, E. (2008). Representation of spatio-temporal resource constraints in network-based command and control. In: Schraagen, J. M. C., Militello, L., Ormerod, T. & Lipshitz, R. (Eds.), Naturalistic decision making and macrocognition (p. 351-371). Aldershot, UK: Ashgate.

Nemeth, C. P., Wears, R. L., Woods, D. D., Hollnagel, E. & Cook, R. I. (2008). Minding the gaps: Creating resilience in healthcare. In: Henriksen, K., Battles, J. B., Keyes, M. A. & Grady, M. L. (Eds). Advances in patient safety: New directions and alternative approaches (Vol. 3), Performance and Tools. Rockville, MD: AHRQ.

Hollnagel, E. (2009). Extending the scope of the human factor. In: E. Hollnagel (Ed.), Safer complex industrial environments (p. 37-59). Boca Raton, FL: CRC Press.

Hollnagel, E. (2009). The four cornerstones of resilience engineering. In: Nemeth, C. P., Hollnagel, E. & Dekker, S. (Eds.), Preparation and restoration (p. 117-134). Aldershot, UK: Ashgate.

Hollnagel, E. & Sakuda, H. (2009). Hindsight and foresight. In: E. Hollnagel (Ed.), Safer complex industrial environments (p. 237-243). Boca Raton, FL: CRC Press.

Hollnagel, E. (2010). The diminishing relevance of human-computer interaction. In: Boy, G. (Ed.), Handbook of Human-Machine Interaction. Farnham, UK: Ashgate.

Hollnagel, E.(2010). Simulator studies - the next-best thing? In: Skjerve, A. B. & Bye, A. (Eds.), Simulator-based human factors studies across 25 years. London: Springer Verlag.

Hollnagel, E. (2011). Prologue: The scope of resilience engineering. In: E. Hollnagel, J. Pariès, D. D. Woods & J. Wreathall (Eds) (2011). Resilience Engineering in Practice. A Guidebook (Resilience Engineering Perspectives Volume 3). Farnham, UK: Ashgate.

Sundström, G. & Hollnagel, E. (2011). The importance of functional interdependencies in financial service systems. In: E. Hollnagel, J. Pariès, D. D. Woods & J. Wreathall (Eds) (2011). Resilience Engineering in Practice. A Guidebook (Resilience Engineering Perspectives Volume 3). Farnham, UK: Ashgate.

Hollnagel, E. (2011). To learn or not to learn, that is the question. In: E. Hollnagel, J. Pariès, D. D. Woods & J. Wreathall (Eds) (2011). Resilience Engineering in Practice. A Guidebook (Resilience Engineering Perspectives Volume 3). Farnham, UK: Ashgate.

Hollnagel, E. (2011). RAG – The resilience analysis grid. In: E. Hollnagel, J. Pariès, D. D. Woods & J. Wreathall (Eds) (2011). Resilience Engineering in Practice. A Guidebook (Resilience Engineering Perspectives Volume 3). Farnham, UK: Ashgate.

Sundström, G. & Hollnagel, E. (2011). Understanding why: The need for new perspectives. In: G. Sundström & E. Hollnagel (Eds.), Governance and control of financial systems: A resilience engineering approach. Farnham, UK: Ashgate.

Sundström, G. & Hollnagel, E. (2011). What is the financial services system? In: G. Sundström & E. Hollnagel (Eds.), Governance and control of financial systems: A resilience engineering approach. Farnham, UK: Ashgate.

Hollnagel, E. & Sundström, G. (2011). Understanding what: Making sense of unpredictable events and developments. In: G. Sundström & E. Hollnagel (Eds.), Governance and control of financial systems: A resilience engineering approach. Farnham, UK: Ashgate.

Hollnagel, E. & Sundström, G. (2011). Understanding how: Turning financial services systems into resilient systems. In: G. Sundström & E. Hollnagel (Eds.), Governance and control of financial systems: A resilience engineering approach. Farnham, UK: Ashgate.

Sundström, G. & Hollnagel, E. (2011). The ability to regulate, govern and control fiancial services systems. In: G. Sundström & E. Hollnagel (Eds.), Governance and control of financial systems: A resilience engineering approach. Farnham, UK: Ashgate.

Hollnagel, E. (2011). When Things Go Wrong: Failures as the Flip Side of Successes. In: Hofman, D. A. & Frese, M. (Eds.), Error in Organizations. Taylor & Francis.

Hollnagel, E., Rigaud, E. & Besnard, D. (Eds.) (2011). Proceedings of the fourth Resilience Engineering Symposium. MINES ParisTech: Presses des Mines.

Hollnagel, E. (2012). IO, Coagency, Intractability, and Resilience. In: T. Rosendahl & V. Hepsø (Eds.), Integrated Operations in the Oil and Gas Industry: Sustainability and Capability Development. Hershey, PA: IGI Global.

Hollnagel, E. (2012). The ETTO principle as ETTOing – or Occam’s Razor redux. In: De Waard, D., Brookhuis, K., Dehais, F., Weikert, C., Röttger, S., Manzey, D., Biede, S., Reuzeau, F., and Terrier, P. (Eds.), Human Factors of Systems and Technology. Available as open source download.

Klein, G., Ross, K. G., Moon, B. M., Klein, D. E., Hoffman, R. R. & Hollnagel, E. (2012). Macrocognition. In: R. R. Hoffman (Ed.), Collected essays on human-centered computing, 2001-2011. Los Alamitos, CA: IEEE Computer Society. (177-180).

Hollnagel, E. (2012). The Third Age of Human Factors: From Independence to Interdependence. In: J. R. Wilson, A. Mills, T. Clarke, J. Rajan, & N. Dadashi (Eds.). Rail Human Factors Around the World: Impacts on and of People for Successful Rail Operations. CRC Press.

Rigaud, E., Hollnagel, E., Martinie, C., Palanque, P., Pasquini, A. (2012). A framework for modeling the consequences of the propagation of automation degradation: application to air tra#c control systems. In: D. Schaefer (Ed). The Second SESAR Innovation Days, Nov 2012, Braunschweig, Germany. EUROCONTROL, 8 p. - ISBN 978-2-87497-068-9. (https://hal-mines-paristech.archives-ouvertes.fr/hal-00776470.)

Apneseth, K., Wald, A. M. & Hollnagel, E. (2013). Measuring resilience in integrated planning. In: E. Albrechtsen & D. Besnard (Eds.) Oil and Gas, Technology and Humans. Farnham, UK: Ashgate.

Hollnagel, E. (2013). A resilience engineering approach to assess major accident risks. In: E. Albrechtsen & D. Besnard (Eds.) Oil and Gas, Technology and Humans. Farnham, UK: Ashgate.

Hollnagel, E. (2013). Att känna sig säker eller att vara säker: övergången från säkerhet-I till säkerhet-II (To feel safe or to be safe: The transition from Safety-I to Safety-II). In: S. Ôdegård (Ed.) Patientsäkerhet: Teori och praktik. Stockholm: Liber.

Hollnagel, E., Braithwaite, J. & Wears, R. L. (2013). Preface: On the need for resilience in health care. In: E. Hollnagel, J. Braithwaite & R. L. Wears (Eds.). Resilient health care. Farnham, UK: Ashgate.

Hollnagel, E. (2013). Making health care resilient: From safety-I to safety-II. In: E. Hollnagel, J. Braithwaite & R. L. Wears (Eds.). Resilient health care. Farnham, UK: Ashgate.

Hollnagel, E., Braithwaite, J. & Wears, R. L. (2013). Epilogue: How to make health care resilient. In: E. Hollnagel, J. Braithwaite & R. L. Wears (Eds.). Resilient health care. Farnham, UK: Ashgate.

Rigaud, E., Hollnagel, E., Martinie, C., Pasquini, P., Ragosta, M., Silvagni, S., Sujan, M. A. (2013). Modeling trade-offs consequences propagation and their impacts. In: Resilience Engineering Association: 5th International Symposium.

Källhammer, J.-E., Smith, K. & Hollnagel, E. (2014). An empirical method for quantifying drivers’ level of acceptance of alerts issued by automotive active safety systems. In: W. A. Regan, T. Horberry & A. Stevens (Eds.) Driver acceptance of new technology. Farnham, UK: Ashgate.

Leonhardt, J., Peters, C. & Hollnagel, E. (2014). Der notwendigen Paradigmenwechsel im verständnis von Sicherheit in komplexen Arbeitswelten. In: U. Bargstedt, G. Horn & A. van Vegten (Eds). Resilienz in Organisationen stärken – Vorbeugung and Bewältigung von kritischen Situationen. Verlag für Polizeiwissenschaft.

Hollnagel, E. (2014). Becoming resilient. In: C. P Nemeth & E. Hollnagel (Eds.) Resilience engineering in practice, Vol 2. Becoming resilient. Farnham, UK: Ashgate.

Hollnagel, E. (2015). Disaster management, control, and resilience. In: A. J. Masys (Ed.), Disaster Management: Enabling Resilience (Lecture Notes in Social Networks). Berlin: Springer Verlag.

Hollnagel, E. (2015). Looking for patterns in everyday clinical work. In: R. L. Wears, E., Hollnagel & J. Braithwaite (Eds). Resilient health care, Volume 2: The resilience of everyday clinical work. Farnham, UK: Ashgate.

Hollnagel, E. (2015). Why is work-as-imagined different from work-as-done? In: R. L. Wears, E., Hollnagel & J. Braithwaite (Eds). Resilient health care, Volume 2: The resilience of everyday clinical work. Farnham, UK: Ashgate.

Martin, D. & Hollnagel, E. (2015). Conversations on a New Approach to Understanding Safety. In: Sears, K., Stockley, D. & Broderick, B. (Eds), Influencing the quality, risk, and safety movement in healthcare. Farnham, UK: Ashgate.

Pickup, L., Atkinson, S., Rawlinson, S., Bowie, P., Gray, S., Watson, D., Sydney, D., Sinclair, L., Innes, C., Izatt, C., Oldham, J., Forrester, K. & Hollnagel, E. (2016). Blood sampling in acute hospital care settings: A Human Factors Review. Ergonomics & Human Factors 2016, 19-21 April. (In: P. Waterson, R. Sims & E.-M. Hubbard (Eds). Contemporary Ergonomics and Human factors 2016, (p. 127 -133).

Chuang, S. & Hollnagel, E. (2017). Challenges in Implementing Resilient Health Care. In: J. Braithwaite, R. L. Wears & E. Hollnagel (Eds.) Resilient Health Care, Volume 3: Reconciling Work-as-Imagined and Work-as-Done. Boca Raton, FL: CRC Press.

Braithwaite, J. Wears, R. L. & Hollnagel, E. (2016). Conclusion: Pathways Towards Reconciling WAI and WAD. In: J. Braithwaite, R. L. Wears & E. Hollnagel (Eds.) Resilient Health Care, Volume 3: Reconciling Work-as-Imagined and Work-as-Done. Boca Raton, FL: CRC Press.

Hollnagel, E. (2017). The nitty-gritty of human factors. In: S. Shorrock & C. Williams (Eds.). Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-Being in the Real World. Boca Raton, FL: CRC Press.

 

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