Copyright © Erik Hollnagel 2020
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The chief motive of all human actions is the desire to avoid anxiety.
Ibn Hazm (994-1064)
In addition to the work related ETTO rules, people also use ETTO rules to manage their own situation, e.g., in terms of workload or task difficulty. Such rules can be found for situations of information input overload, general ways of thinking and reasoning (cognitive style), as well as the various judgement heuristics.