The following is a brief c.v. for Erik Hollnagel

Further details – to the extent that they cannot be found elsewhere on the web – are available on request.

Erik Hollnagel was born in Copenhagen, Denmark. He holds an M.Sc. in psychology from the University of Copenhagen, and a Ph.D. in psychology from the University of Aarhus (Denmark).

Erik Hollnagel Scientific Director at the Institute of Resilient Systems + (Seoul, South Korea), Visiting Professorial Fellow, Faculty of Medicine and Health Sciences at Macquarie University (Sydney, Australia), Visiting Fellow of the Institute for Advanced Study of the Technische Universitat München (Germany), and Professor Emeritus at the Department of Computer and Information Science (IDA) at Linköping University (LIU), Sweden. Prior to that he has held the following positions:

• Senior Professor of Patient Safety, University of Jönköping (Sweden) (2017-2021)

• Adjunct Professor, Central Queensland University (Australia) (2016-2019).
  

• Professor at the University of Southern Denmark (2011 - 2017).
• Chief Consultant at the Centre for Quality Improvement, Region of Southern Denmark (2011-2017).
• Professor and Industrial Safety Chair at MINES ParisTech (formerly École des Mines de Paris), France (2006-2011).
• Visiting professor (Professor II) at the Department of Industrial economics and technology management (IØT) at the Norwegian University of Science and Technology (NTNU) in Trondheim,Norway.
• Professor of Human-Machine Interaction at the Department of Computer and Information Science, University of Linköping, Sweden. (1999-2006/2008)
• Visiting professor at the Department of Mechanical Engineering, University of Linköping, Sweden. (1997-1999)
• Principal Advisor, OECD Halden Reactor Project, Halden, Norway. (1995-1999)
• Technical Director, Human Reliability Associates Ltd., Dalton, Lancashire, UK. (1993-1995)
• Senior researcher, Department Manager, and later Principal Scientist, Computer Resources International, Copenhagen, Denmark. (1985-1993)
• Associate professor, Psychological Laboratory, University of Copenhagen, Denmark. (1985-1986)
• Head of Man-Machine Interaction Research Division, OECD Halden Reactor Project, Halden, Norway. (1982-1985)
• Research fellow, Risø National Laboratory, Electronics Department, Roskilde, Denmark. (1978-1982)
• Associate professor (lektor), Institute of Psychology, University of Aarhus, Denmark. (1971-1978)
• Computer programmer. I/S Datacentralen af 1959, Copenhagen, Denmark. (1962-1968)

Erik Hollnagel has done work related to system management & performance, system safety, resilient health care, resilience engineering, human reliability analysis, cognitive systems engineering, and intelligent man-machine systems. He is the author of more than 500 publications including twenty-eight books, articles from recognised journals, conference papers, and reports.

Erik Hollnagel has also had a number of short term positions as follows:

• Visiting research fellow, Japan Atomic Energy Research Institute (Japan, April, 1994),
• Honorary Visiting Professor, Department of Psychology, University of Manchester (1994 – 1997),
• Visiting Scientist, Wright-Patterson Air Force Base (OH, USA, May 1997 & 2002),
• Visiting professor, University of Kyoto (January – March, 2000),
• Visiting research fellow, National Maritime Research Institute (Japan, February, 2003),
• Michael Fam Visiting Professorship in Engineering, Nanyang Technical University, (Singapore, July-August 2004),
• SICSA Distinguished Visiting Fellow at St. Andrew’s University, Scotland (2010),
• Visiting Researcher at the University of Queensland (2011),
• TÜV Süd Stiftung visiting professor at Technische Universität München (2011).

Erik is founding Editor of the International Journal of Cognition, Technology & Work, where he also served as one of the two Editors-in-Chief for the first ten years of the journal. Erik is a member of the editorial boards of Safety Science, Theoretical Issues in Ergonomics Science, IEA Journal of Ergonomics Research, International Journal of Virtual Technology and Multimedia, the Advisory Board of Cognitive Science Quarterly, the International Consultant Board of 'Le Travail humain', and the Advisory Committee for the Journal of Korean Nuclear Society.

Erik Hollnagel has been member of the Scientific Committee of the SESAR Joint Undertaking, member of the Risk Commission of the Danish Academy of Technical Sciences (1986-1989), Representative (International Region) in the Council of the Association of Computing Machinery (ACM) (1994 - 1997), President of the European Association of Cognitive Ergonomics (1994-2000), and member of the Swedish Reactor Safety Council (1996-2002). He is also co-founder and past President of the Resilience Engineering Association as well as co-founder of the Resilient Health Care Society.

Possible Services

If you are interested in finding out more about the FRAM, SPM (previously called RAG), Resilience Engineering, Safety-I & Safety-II, Synesis or change management in general, you are welcome to contact me for the following services, either in situ or web-based:

• Management and Board level introductions and tutorials.
• Bespoke company/industry training courses (introductory to advanced) on Safety-I and Safety-II, synesis (unified system performance), FRAM (Functional Resonance Analysis Method), Systemic Potentials Management (SPM), critical crisis thinking as well as other topics (please ask for details).
• Tailor-made consulting and expert advice on resilience engineering, safety management, functional modelling, and synesis.
• Project collaboration. Please inquire about details.

I have many years of international experience in giving keynotes / lectures / tutorials, management presentations, conducting professional courses (1-5 days), and consulting to industry and public institutions. In addition to FRAM, RAG, Safety-II, and Resilience Engineering, my areas of expertise include human factors, accident investigation, risk assessment, safety audits, safety culture, and safety management in general.

A list of companies and organisations that I have worked with is available on request

You are welcome to contact me by sending me an e-mail.